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Healthcare & clinics

AI agents for clinics that answer like your best receptionist

Dental, physio, aesthetic or general practice: the phone rings all day with the same questions. What does the first visit cost, which insurers do you work with, how do I prepare for this test, can I move my Thursday appointment. Deepgent puts an agent on your website that answers from your own service catalog and protocols — and, connected to your calendar systems, checks and manages appointments with the patient's identity verified first.

The problems it solves

  • The phone is the bottleneck: reception juggles patients at the desk against callers asking about prices, insurers and schedules.
  • Missed calls are missed patients: whoever doesn't reach you books the clinic next door — and most calls come exactly when the desk is busiest.
  • Test preparation questions repeat endlessly: fasting rules, what to bring, how long it takes — all documented, all asked again every single day.

What a Deepgent agent changes

Your services and prices, answered precisely

Upload your service catalog, price list and insurer agreements. The agent answers exactly what your documentation says — and never invents a price or a coverage.

Appointments with verified identity

Via tool calling the agent verifies who the patient is before checking or managing an appointment against your systems — fail-closed by design, so sensitive data stays protected.

Guardrails made for healthcare

You define what the agent must never answer — diagnoses, medical advice — and it refuses explicitly, deriving to your clinical team. The refusal rate is measured on every conversation.

Every question the agent can't answer is logged as a coverage gap, so your knowledge base improves exactly where patients need it.

Questions your agent answers from day one

Trained on your own documentation, a Deepgent agent instantly resolves questions like these:

  • How much does the first visit cost?
  • Do you work with my insurance provider?
  • How do I prepare for tomorrow's test?
  • What are your opening hours and how do I book an appointment?
  • What does the sports physiotherapy treatment include?
  • Where is the clinic and is there parking nearby?

Frequently asked questions

Can the agent give medical advice?

No — and your clinic defines that limit with health-minded guardrails. The agent answers about services, prices, insurers, opening hours and test preparation from your documentation, and hands any clinical question to your team.

Can it actually manage appointments?

It can connect to your systems via tool calling to check and manage appointments with verified identity (fail-closed authentication): first verify who is asking, then act.

What happens if a patient asks something that isn't in your information?

The agent says so and hands off to reception — it never improvises. Every unanswered question is logged as a coverage gap, so the clinic knows what information to add (prices, preparations, insurers).

How much does an AI chatbot for a clinic cost?

The Starter plan (€99/month) includes 500 conversations a month — enough for many clinics. Growth (€399/month) raises it to 1,500 conversations with real-time notes, and Enterprise (€2,999/month) to 15,000 with 24/7 support. No card, no commitment.

A clinic's trust starts before the first visit. An agent that answers prices, insurers and preparation instantly — and knows what it must not answer — fills your calendar while your reception cares for the patients in front of them.